Refund & Return Policy

Policy Overview

JustBAC maintains strict quality control protocols to ensure product integrity. Due to the sensitive nature of research-grade materials, all sales are subject to the following policy.

Integrity, safety, and purity of our products are our top priorities. As all of our products are intended strictly for research use only and are highly sensitive in nature, we maintain a strict no refund and no return policy. All sales are final.

This policy ensures:

· Product integrity and chain of custody compliance

· Adherence to research material handling standards

· Quality assurance for all researchers

Damaged or Incorrect Shipments

Claims for damaged, defective, or incorrect products must be submitted within 48 hours of delivery.

Required documentation:

· Order number

· Detailed description of the issue

· Clear photos of the issue

Submit claims to: support@justbac.com

We do not refund or replace items that have been opened, used, or returned without prior authorization.

Policy Questions

For clarification on this policy or to submit a claim:

support@justbac.com

Response time: 24–48 business hours

By completing a purchase, you acknowledge and agree to the terms of this Refund & Return Policy.